Total Home Hardware’s Humble Beginnings
Total Home Hardware is located in 2,500 square feet of office and warehouse space at 8421 Glazebrook Ave., off Staples Mill Road, in Henrico County. “We install wire shelving, door hardware, bath accessories, shower doors and mirrors,” Crawford said. “I kept all my installers (from) Pleasants. The locksmith works for me part time. I even got one of the ladies who worked in accounting. She works for me part time,” Crawford said. “I am just so excited. I just want everybody to know that I am still here.”
Carter said by offering a select group of services, the business is carving out a niche. “Locks and door stops, shelving, mirrors, showers doors and bath accessories — they all help the builder finish the project and turn the keys over to the buyer,” he explained.
Tim Promin worked at Pleasants Hardware for about 13 years and is now self-employed, working as one of Total Home Hardware’s installers. At Pleasants, he honed his skills, he said. He also installs custom showers, which also requires precision work, he said. “We need at least two more installers now,” he said of the new venture with Carter and Crawford.
“Being at Pleasants was cool because it was always challenging,” Promin said. “The customers that came in always had unique situations. I’ve worked all over the Fan, Church Hill, on renovation houses, making old doors work again, making old locks work again, pulling out old hardware that hasn’t been made in 50 years and making it work again.”